Services
24/7 support, automated sales funnels and internal tools — from button menus to AI assistants.
Automating customer service (24/7 support), running automated sales funnels and broadcasts, collecting databases, and building convenient internal tools for staff.
We build a custom architecture on Python (Aiogram) and implement complex scenarios — from simple button menus to AI assistants with LLM integration. We connect payments and export analytics into the CRM.
A good bot is invisible: the user gets an answer and leaves satisfied, and the company sees its support load drop. A bad bot is obvious immediately — from the dead ends in the dialogue and the requests that never arrive.
24/7
Enquiries handled without an operator
<1 s
Median bot response time
100%
Idempotency on payment operations
What you get
Stages
We decompose the task into states and transitions, and design the dead ends and error paths separately — that is exactly where no-code bots fall apart.
Database schema, queues, background jobs, idempotent payments and broadcasts. Designed so a restart never loses a user's place.
Handlers, keyboards, middleware, anti-spam and entry captcha, interface localisation.
Payment provider, CRM, internal services. Every outbound call has timeouts and retries, so a third-party outage does not take the bot down.
Docker deployment, logs, alerts, daily database backups and funnel metrics.
Related work
0
App store installs required
A representative project for this practice: courses and practice inside the messenger, module progress, payments and reminders without an app install.
A builder works fine until the first non-standard requirement — custom tariff logic, a complex integration, load, direct database access. A custom bot is your code and your infrastructure, something you can grow from rather than a subscription with a ceiling.
Yes. The pattern that works is an assistant answering strictly from your knowledge base and escalating anything outside it to a human. That clears the bulk of routine enquiries without inventing answers.
Through a payment provider, Telegram Stars or crypto. Access is granted automatically and every operation is journalled for reconciliation.
We hand over the admin panel and documentation — broadcasts, promo codes and content are yours to run. Technical support and further work are covered by an SLA.
DEKART — DIGITAL
We reply within 15 minutes during business hours. The first consultation and estimate are free.